We are a company for everyone and by everyone. With a solid and inclusive foundation, MC keeps its focus on people, making life simpler for customers, employees, and the communities we serve. We create value through everyone's contribution, innovate every step of the way, and lead with proximity, paying attention to each person's strengths and needs. We have different stories and different ideas, but we share the same desire to grow and become the best version of ourselves. Everything we are, we achieve together. And there is nothing more inspiring than that.

Continente Modelo is a large-scale supermarket brand. With more than 130 stores across Portugal, we are driven by innovation, dynamism, and a strong customer focus.

Therefore, if you would like to be part of this team and embrace new challenges, we are looking for a STORE DIRECTOR to join us across Portugal and the Autonomous Region of Madeira!

We count on you for:

• Overall Store Management
  You will be responsible for overseeing the entire store operation, ensuring that every area runs efficiently and effectively. This includes store management, product organization, and team supervision. You will ensure the store complies with company policies and that all safety and hygiene standards are followed, providing a safe and pleasant environment for both employees and customers.
• Leadership and Team Development
  Your mission will be to lead, motivate, and develop your team, fostering a collaborative and high-performing work environment. You will create training and development plans to ensure the team remains up to date on industry best practices and knowledge. Your ability to identify talent and support employee growth will be essential for retaining strong performers and building a cohesive and motivated team.
• Sales and Performance Management
  You will monitor key store performance indicators such as sales, profit margins, operating costs, and inventory levels. You must be able to analyse data critically, identify opportunities for improvement, and implement strategies to maximise sales and financial results. You will use reports and dashboards to present store performance to management and make informed decisions that positively impact results.
• Customer Experience
  Delivering an exceptional shopping experience will be one of your main priorities. You will oversee all aspects of customer service, ensuring the team is prepared to provide friendly, efficient, and personalised support. You will also monitor customer feedback and implement improvements based on customer suggestions and complaints, creating an environment where customers feel valued and satisfied.

What you bring with you:

• Academic Background
  A university degree, preferably in Management, Retail, or related fields. Continuous learning is highly valued, and any additional training or certification in retail management will be considered an advantage.
• Food Retail Experience (preferred)
  A minimum of 3 years' experience in management roles within the retail sector, preferably as a Store Director or in another leadership position. Your previous experience will enable you to effectively manage the daily challenges of store operations.
• Leadership Skills
  Your ability to lead and motivate teams will be one of the key success factors in this role. We expect you to adopt a proactive approach to team development, promoting open communication and recognising outstanding performance. You will act as a mentor, guiding employees and helping them reach their full potential.
• Results Orientation
  You should be highly results-driven, with strong analytical skills that enable you to make informed decisions based on performance indicators. You will be responsible for setting ambitious goals and developing action plans to achieve them.
• Communication Skills
  You must be able to communicate clearly and effectively with both your team and customers. You will act as the link between company management and employees, ensuring expectations are communicated in a motivating and positive way.
• Flexibility and Adaptability
  Retail is a dynamic and constantly evolving sector, so we are looking for someone who can quickly adapt to new situations and challenges. Your ability to think creatively and find effective solutions to unexpected problems will be highly valued.

What we have for you...

Discover all our benefits in the areas of Health and Well-being, Compensation and Benefits, Family and Parenthood, Career Development, and Flexibility.

If this is the opportunity you are looking for, send us your application and come be part of our team!

BETTERTOGETHER #BETTERWITHYOU