We are a company made of people and for people. With a solid and inclusive foundation, MC focuses on people to make life simpler for customers, employees, and community members. We create value with everyone’s contribution, we innovate at every step, and we lead closely, paying attention to each person’s qualities and needs. We have different stories and different ideas, but we share the desire to grow and become the best version of ourselves. Everything we are, we achieve together. And there is nothing more inspiring than that.

So, if you want to be part of this team and take on new challenges, we are looking for you!

We are looking for an Operational Control and Compliance Manager for our Service Management team, in Matosinhos, and we believe we are #betterwithyou! 

With us, you will manage operational processes related to food safety across all our stores. This role is essential to ensure compliance with procedures, coordinate teams in operational contingency management, and promote continuous process improvement, contributing to risk reduction and strengthened compliance.

We count on you to...

• Monitoring and ensuring compliance of operational processes;

• Coordinating teams in responding to operational contingencies;

• Implementing process improvements with a focus on food safety;

• Promoting best practices and internal training through awareness initiatives in food safety and quality control;

• Conducting audits and following up on action plans;

• Collaborating with technical and operational areas to ensure process effectiveness and efficiency.

So, bring with you...

• A higher education degree in food sciences or engineering (e.g., Food Engineering, Veterinary Medicine, Microbiology, Agronomy, Animal Science, or Nutrition);

• Strong knowledge of HACCP and food risk management;

• Professional experience in the food industry, fresh food retail, catering, quality control, audits, certification, or inspection (preferred);

• Knowledge of pest management (a plus);

• Critical and analytical thinking;

• Objectivity and impartiality regarding processes, documentation, and areas;

• Enjoyment in working with the public and being dynamic;

• Driving licence and availability to travel nationally (mandatory).

What you will find…

• Collaborative work environment;
• A dynamic team;
• Career progression and internal mobility opportunities;
• A cohesive and leading company in the retail sector;

What we have for you…

• Meal Allowance in cash or in Dá Card (whichever is more advantageous for you);
• Telecommunications Plan with voice, data, and equipment for permanent employees;
• Flex it Up Program - Extra Off Days, Unpaid Leave, Flexible Work Model (when applicable);
• Health and Life Insurance (for permanent employees) with the possibility of extending Health Insurance to family members with advantageous conditions;
• Flexible Benefits Program (when applicable);
• Onboarding and Initial Training Plan, Continuous Training platform, and Financial Literacy Program;
• School Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks;
• Flu Vaccine including its administration (voluntary participation)
• We Are Sonae Program, providing psychosocial, financial and legal support to employees;
• Ergocoaching Sessions;
• Mental Health Promotion Programs and Nutrition Consultations;
• Discount and Partnership Program with over 300 leading brands;
• Free coffee and fruit available at the workplace;
• Competitive Salary.

#BETTERTOGETHER #BETTERWITHYOU

MC Sonae D&I Commitment:
We work to create a work environment based on the richness of profiles and focused on uniqueness, ensuring that everyone feels respected, valued for their skills, and confident in the organization.