CRM SPECIALIST
CRM SPECIALIST
We are a company made by everyone and for everyone.
With a strong and inclusive foundation, MC keeps people at the heart of everything we do — making life simpler for customers, employees, and members of our communities. We create value through everyone’s contribution, innovate at every step, and lead closely, paying attention to each person’s qualities and needs.
We all have different stories and ideas, but we share the same desire to grow and become the best version of ourselves. Everything we are, we achieve together — and there’s nothing more inspiring than that.
So, if you want to be part of this team and take on new challenges, we’re looking for you!
We are currently looking for a CRM Specialist to join our Continente Card team in Matosinhos — and we believe we’ll be #betterwithyou!
What you’ll do
- Develop, execute, and optimise multichannel marketing campaigns for the largest loyalty programme in the country, using Salesforce Marketing Cloud.
- Collaborate with Marketing and IT teams to ensure the correct execution of campaigns across various communication channels, including email, SMS, and push notifications.
- Develop and maintain automation workflows and email templates.
- Stay up to date with Salesforce Marketing Cloud features and best practices in marketing automation.
- Actively participate in improvement projects and in developing new functionalities for the Continente Card loyalty programme.
What you’ll bring
- Academic background in Management, Marketing, or Information Technology.
- Experience with email marketing, CRM, and marketing automation tools (Salesforce Marketing Cloud certification preferred).
- Strong problem-structuring and problem-solving skills.
- Proficiency in MS Office tools (including VBA).
- Knowledge of HTML/CSS and email marketing best practices.
- Assertive communication skills and strong interpersonal abilities.
What you’ll find here
- A collaborative work environment.
- A dynamic team.
- Opportunities for career growth and internal mobility.
- A solid and well-recognised company in the retail sector.
What we offer you
- Meal allowance on Cartão Dá.
- Telecommunications plan with voice, data, and equipment (for permanent employees).
- Flex it Up programme – extra days off, unpaid leave, flexible working model (when applicable).
- Health and life insurance (for permanent employees), with the option to extend health insurance to family members under advantageous conditions.
- Flexible benefits programme.
- Onboarding and initial training plan, continuous learning platform, and financial literacy programme.
- School awards and merit scholarships for employees’ children (regular and inclusive education), plus holiday programmes during school breaks.
- Newborn kit for your baby 👶.
- Internal mobility programmes to promote talent.
- Flu vaccine, including on-site administration (voluntary).
- Somos Sonae programme – psychosocial, financial, and legal support for employees.
- Ergocoaching sessions.
- Mental health promotion programmes and nutrition consultations.
- Discounts and partnerships with over 300 leading brands.
- Complimentary coffee and fruit at the workplace ☕🍎.
- Competitive salary.
#BETTERTOGETHER #BETTERWITHYOU
MC Sonae D&I Commitment:
We work to create a workplace built on diversity and individuality, ensuring that everyone feels respected, valued for their skills, and confident within the organisation.
We are a company made by everyone and for everyone.
With a strong and inclusive foundation, MC keeps people at the heart of everything we do — making life simpler for customers, employees, and members of our communities. We create value through everyone’s contribution, innovate at every step, and lead closely, paying attention to each person’s qualities and needs.
We all have different stories and ideas, but we share the same desire to grow and become the best version of ourselves. Everything we are, we achieve together — and there’s nothing more inspiring than that.
So, if you want to be part of this team and take on new challenges, we’re looking for you!
We are currently looking for a CRM Specialist to join our Continente Card team in Matosinhos — and we believe we’ll be #betterwithyou!
What you’ll do
- Develop, execute, and optimise multichannel marketing campaigns for the largest loyalty programme in the country, using Salesforce Marketing Cloud.
- Collaborate with Marketing and IT teams to ensure the correct execution of campaigns across various communication channels, including email, SMS, and push notifications.
- Develop and maintain automation workflows and email templates.
- Stay up to date with Salesforce Marketing Cloud features and best practices in marketing automation.
- Actively participate in improvement projects and in developing new functionalities for the Continente Card loyalty programme.
What you’ll bring
- Academic background in Management, Marketing, or Information Technology.
- Experience with email marketing, CRM, and marketing automation tools (Salesforce Marketing Cloud certification preferred).
- Strong problem-structuring and problem-solving skills.
- Proficiency in MS Office tools (including VBA).
- Knowledge of HTML/CSS and email marketing best practices.
- Assertive communication skills and strong interpersonal abilities.
What you’ll find here
- A collaborative work environment.
- A dynamic team.
- Opportunities for career growth and internal mobility.
- A solid and well-recognised company in the retail sector.
What we offer you
- Meal allowance on Cartão Dá.
- Telecommunications plan with voice, data, and equipment (for permanent employees).
- Flex it Up programme – extra days off, unpaid leave, flexible working model (when applicable).
- Health and life insurance (for permanent employees), with the option to extend health insurance to family members under advantageous conditions.
- Flexible benefits programme.
- Onboarding and initial training plan, continuous learning platform, and financial literacy programme.
- School awards and merit scholarships for employees’ children (regular and inclusive education), plus holiday programmes during school breaks.
- Newborn kit for your baby 👶.
- Internal mobility programmes to promote talent.
- Flu vaccine, including on-site administration (voluntary).
- Somos Sonae programme – psychosocial, financial, and legal support for employees.
- Ergocoaching sessions.
- Mental health promotion programmes and nutrition consultations.
- Discounts and partnerships with over 300 leading brands.
- Complimentary coffee and fruit at the workplace ☕🍎.
- Competitive salary.
#BETTERTOGETHER #BETTERWITHYOU
MC Sonae D&I Commitment:
We work to create a workplace built on diversity and individuality, ensuring that everyone feels respected, valued for their skills, and confident within the organisation.