We are a company made of people and for people. With a solid and inclusive foundation, MC focuses on people to make life simpler for customers, employees, and community members. We create value with everyone’s contribution, we innovate at every step, and we lead closely, paying attention to each person’s qualities and needs. We have different stories and different ideas, but we share the desire to grow and become the best version of ourselves. Everything we are, we achieve together. And there is nothing more inspiring than that.  
So, if you want to be part of this team and take on new challenges, we are looking for you!
 
We are looking for a Procurement Shared Services Lead to join our Procurement Excellence team, in Matosinhos or Carnaxide, and we believe we’ll be #betterwithyou!
 

The Procurement Shared Services Lead plays a critical role in leading the Procurement Shared Services organization. They manage a dedicated team responsible for executing the organizations S2P program and associated processes, with a focus on ensuring efficiency, quality, and compliance while scaling capabilities for MC. Additionally, they directly oversee the animation of the team, fostering talent development, and ensuring the seamless delivery of services.

We count on you to...

• Manage a dedicated team focused on executing and improving S2P processes, ensuring efficient, high-quality, and compliant delivery of Source-to-Pay sub-processes, driving the adoption of the Core Model defined by MC;
• Supervise and drive the day-to-day operations of S2P sub-processes in the Shared Services;
• Regularly assess processes, procedures, tools, and technology integrations. Drive improvements that optimize processes, increase compliance, enhance cross-functional insights, and ensure adherence to core model. Understand and apply best practices from within MC or external best-in-class shared services;
• Lead the adoption and integration of automation technologies to streamline transactional procurement processes and reduce manual efforts;
• Co-define P2P policies and efficiency performance metrics with the Head of Procurement Excellence & ensure appropriate reporting;
• Establish clear program metrics, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs) to manage and report on program performance and value delivery. Use metrics to identify risk areas and opportunities and assess the health of end-to-end operations. Leverage Net Promoter Score (NPS) and User Experience (UX) forums to measure stakeholder and customer satisfaction;
• Ensure compliance with regulatory requirements and company policies in all Source-to-Pay activities.

So, bring with you…

• Higher education;
• Ability to navigate procurement processes to maximize value for MC;
• Demonstrated experience in process optimization, standardization, and change management;
• Proven experience in P2P excellence, incl. experience with procurement digital tools;
• Ability to manage, schedule and resource teams to deliver results in a customer centric service organization;
• Demonstrated experience in managing resources and resolve conflict over resource allocation & other critical issues;
• Ability to report on procurement performance & be the single point of contact for third-party information reporting;
• Fluency in English and Portuguese, any additional language is considered an asset (e.g., Spanish).

What you will find…

• Collaborative work environment;
• A dynamic team;
• Career progression and internal mobility opportunities;
• A cohesive and leading company in the retail sector;

 
What we have for you…

• Meal Allowance in cash or in Dá Card (whichever is more advantageous for you);
• Telecommunications Plan with voice, data, and equipment for permanent employees;
• Flex it Up Program - Extra Off Days, Unpaid Leave, Flexible Work Model (when applicable);
• Health and Life Insurance (for permanent employees) with the possibility of extending Health Insurance to family members with advantageous conditions;
• Flexible Benefits Program (when applicable);
• Onboarding and Initial Training Plan, Continuous Training platform, and Financial Literacy Program;
• School Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks;
• Flu Vaccine including its administration (voluntary participation)
• We Are Sonae Program, providing psychosocial, financial and legal support to employees;
• Ergocoaching Sessions;
• Mental Health Promotion Programs and Nutrition Consultations;
• Discount and Partnership Program with over 300 leading brands;
• Free coffee and fruit available at the workplace;
• Competitive Salary.

#BETTERTOGETHER #BETTERWITHYOU
 

MC Sonae D&I Commitment:
We work to create a work environment based on the richness of profiles and focused on uniqueness, ensuring that everyone feels respected, valued for their skills, and confident in the organization.