BUSINESS OPERATIONS ANALYST
BUSINESS OPERATIONS ANALYST

Thank you for your interest in this opportunity! Your application will only be considered complete after finishing a digital assessment. At the end of your application, and if you meet the required criteria for the role, you will receive a link via your registered email to access it. This step is mandatory, as our recruitment process is based on competency assessment.
We are a company of everyone and for everyone. At MC, we put people at the center: customers, employees, and the community. We create value together, innovate at every step, and lead with closeness, recognizing each person’s unique qualities. Different stories and ideas unite us under the same purpose: to grow and become the best version of ourselves. Because everything we are, we achieve together.
So, join us!
We are looking for a Business Operations Analyst to join our DRS - Operational Services Management team, and we believe we’ll be #betterwithyou!
We count on you to…
- Monitor the operation of the Deposit Return System (DRS), providing ongoing support and guidance to stores and the various stakeholders involved;
- Monitor and analyse performance indicators, developing reports that support informed decision-making;
- Develop supporting documentation to communicate system activities, initiatives, and improvement proposals;
- Map and optimise processes, contributing to the design of more efficient operational workflows;
- Collaborate with cross-functional teams to develop and implement business initiatives related to the DRS.
So, bring with you…
- Bachelor's or Master's degree in Management, Economics, Engineering, or a related field;
- 2 to 3 years of experience in business analysis, operations, or similar roles;
- Strong computer literacy and proficiency with standard business applications;
- Knowledge of Excel, SQL, Python, MicroStrategy, and Power BI;
- Strong analytical, conceptual, and information structuring skills;
- Willingness to travel.
What we have for you…
- Meal Allowance in Dá Card;
- Telecommunications Plan with voice, data, and equipment for permanent employees;
- Flex it Up Program - Extra Off Days, Unpaid Leave, Flexible Work Model (when applicable);
- Health and Life Insurance (for permanent employees) with the possibility of extending Health Insurance to family members with advantageous conditions;
- Flexible Benefits Program (when applicable);
- Onboarding and Initial Training Plan, Continuous Training platform, and Financial Literacy Program;
- School Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks;
- Flu Vaccine including its administration (voluntary participation);
- We Are Sonae Program, providing psychosocial, financial and legal support to employees;
- Ergocoaching Sessions;
- Mental Health Promotion Programs and Nutrition Consultations;
- Discount and Partnership Program with over 300 leading brands;
- Free coffee and fruit available at the workplace;
- Competitive Salary;
- Collaborative and dynamic work environment.
#BETTERTOGETHER #BETTERWITHYOU
MC Sonae D&I Commitment:
We work to create a work environment based on the richness of profiles and focused on uniqueness, ensuring that everyone feels respected, valued for their skills, and confident in the organization.

Thank you for your interest in this opportunity! Your application will only be considered complete after finishing a digital assessment. At the end of your application, and if you meet the required criteria for the role, you will receive a link via your registered email to access it. This step is mandatory, as our recruitment process is based on competency assessment.
We are a company of everyone and for everyone. At MC, we put people at the center: customers, employees, and the community. We create value together, innovate at every step, and lead with closeness, recognizing each person’s unique qualities. Different stories and ideas unite us under the same purpose: to grow and become the best version of ourselves. Because everything we are, we achieve together.
So, join us!
We are looking for a Business Operations Analyst to join our DRS - Operational Services Management team, and we believe we’ll be #betterwithyou!
We count on you to…
- Monitor the operation of the Deposit Return System (DRS), providing ongoing support and guidance to stores and the various stakeholders involved;
- Monitor and analyse performance indicators, developing reports that support informed decision-making;
- Develop supporting documentation to communicate system activities, initiatives, and improvement proposals;
- Map and optimise processes, contributing to the design of more efficient operational workflows;
- Collaborate with cross-functional teams to develop and implement business initiatives related to the DRS.
So, bring with you…
- Bachelor's or Master's degree in Management, Economics, Engineering, or a related field;
- 2 to 3 years of experience in business analysis, operations, or similar roles;
- Strong computer literacy and proficiency with standard business applications;
- Knowledge of Excel, SQL, Python, MicroStrategy, and Power BI;
- Strong analytical, conceptual, and information structuring skills;
- Willingness to travel.
What we have for you…
- Meal Allowance in Dá Card;
- Telecommunications Plan with voice, data, and equipment for permanent employees;
- Flex it Up Program - Extra Off Days, Unpaid Leave, Flexible Work Model (when applicable);
- Health and Life Insurance (for permanent employees) with the possibility of extending Health Insurance to family members with advantageous conditions;
- Flexible Benefits Program (when applicable);
- Onboarding and Initial Training Plan, Continuous Training platform, and Financial Literacy Program;
- School Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks;
- Flu Vaccine including its administration (voluntary participation);
- We Are Sonae Program, providing psychosocial, financial and legal support to employees;
- Ergocoaching Sessions;
- Mental Health Promotion Programs and Nutrition Consultations;
- Discount and Partnership Program with over 300 leading brands;
- Free coffee and fruit available at the workplace;
- Competitive Salary;
- Collaborative and dynamic work environment.
#BETTERTOGETHER #BETTERWITHYOU
MC Sonae D&I Commitment:
We work to create a work environment based on the richness of profiles and focused on uniqueness, ensuring that everyone feels respected, valued for their skills, and confident in the organization.