We appreciate your interest in this opportunity! Your application will only be considered complete after completing a digital assessment. At the end of your application, and if you meet the required criteria for the role, you will receive a link via your registered email to access it. This step is mandatory, as our recruitment process is based on competency assessment.

We are a company of everyone and for everyone. At MC, we put people at the center: customers, employees, and the community. We create value together, innovate at every step, and lead with closeness, recognizing each individual’s qualities. Different stories and ideas unite us under the same purpose: to grow and become the best version of ourselves. Because everything we are, we achieve together.

For all this, join us!

We are looking for a Business Analyst to join our Loss, Security, and Operational Compliance team within the Operations Development Directorate, and we believe we will be #betterwithyou!

We count on you to…

• Analyze and monitor Front-Office exceptions (namely cancellations and returns);
• Develop analyses and reports to support decision-making;
• Monitor performance indicators and alert systems;
• Prepare and present structured content for different stakeholders;
• Identify improvement opportunities with a focus on process optimization and automation;
• Participate in the implementation of technological tools and analytical solutions (e.g., AI);
• Ensure operational follow-up when required.

So, bring with you… • Degree in Management, Economics, Engineering, or similar fields;
• Experience in the food retail sector (preferred);
• Knowledge of checkout/front-line operations (valued);
• Proficiency in analysis and reporting tools, namely Excel and PowerPoint;
• Knowledge of MicroStrategy and Artificial Intelligence (valued);
• Fluency in English;
• Driving license;
• Strong analytical and critical thinking skills;
• Strong organizational and prioritization skills;
• Good communication and interpersonal skills;
• Results-oriented mindset, proactivity, and sense of responsibility.

What we have for you…

• Meal Allowance on Dá Card;
• Telecommunications plan with voice, data, and equipment (for permanent employees);
• Flex it Up Program – Extra Days Off, Unpaid Leave, Flexible Work Model (where applicable);
• Health and Life Insurance (for permanent employees), with the possibility to extend health insurance to family members under advantageous conditions;
• Flexible Benefits Program (where applicable);
• Onboarding plan and initial training, Continuous Learning platform, and Financial Literacy Program;
• School Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks;
• Baby Welcome Kit for newborns;
• Internal Mobility Programs to promote talent;
• Flu vaccine including administration (voluntary);
• Somos Sonae Program, providing psychosocial, financial, and legal support to employees;
• Ergocoaching sessions;
• Mental Health Promotion Programs and Nutrition Consultations;
• Discounts and Partnerships Program with more than 300 brands;
• Free coffee and fruit available at the workplace;
• Competitive salary;
• Collaborative and dynamic work environment.

#BETTERTOGETHER #BETTERWITHYOU

MC Sonae D&I Commitment:
We work to create a work environment based on the richness of diverse profiles and focused on individuality, ensuring that everyone feels respected, valued for their skills, and confident in the organization.