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BUSINESS ANALYST - PROCESS ASSURANCE

BUSINESS ANALYST - PROCESS ASSURANCE

Requisition ID:  76260
City:  MAIA
Date:  Oct 22, 2025
Brand:  MC
Area:  STRUCTURES

sonae.pt

 

 

We are a company made by everyone and for everyone. With a solid and inclusive foundation, MC keeps its focus on people, making life simpler for customers, employees, and members of the community. We create value through the contribution of all, innovate at every step, and lead closely, paying attention to each person’s qualities and needs. We have different stories and different ideas, but we share the same desire to grow and become the best version of ourselves. Everything we are, we achieve together, and there is nothing more inspiring than that.

 

We are looking for a Business Analyst to join our Process Assurance team at MC Digital, in Maia, and we believe we will be #betterwithyou!

 

You will play an active role in initiatives that contribute to the development of our retail business, working closely with various areas of the company and acting as a change agent through business-driven technological initiatives.

 

We count on you to…

  • Lead initiatives that ensure our processes are fit for purpose and meet all necessary execution requirements;

  • Develop plans to identify and resolve non-conformities, ensuring the smooth operation of processes;

  • Lead discussions with different areas of the company to promote continuous improvement and evolution of the solutions that support processes, using Lean or Six Sigma methodologies;

  • Collaborate with technical and management teams to ensure the adoption of best practices in process execution.

 

 

So, bring with you… 

  • A university degree, preferably in Information Systems, Management or Industrial Management;

  • Experience in business process management, development, and continuous improvement;

  • Excellent analytical, project management, structuring and strategic problem-solving skills;

  • Ability to manage multiple tasks in a dynamic environment;

  • Intellectual curiosity and proactivity;

  • Excellent oral and written communication, as well as presentation skills;

  • Experience in the retail sector will be considered an advantage.

 

 

What you will find…

  • A collaborative work environment.

  • A dynamic team.

  • Career progression and internal mobility opportunities.

  • A cohesive company, recognized in the retail sector.

 

 

What we have for you…

Meal allowance in cash or Cartão Dá (whichever is more advantageous for you).

  • Telecommunications plan with voice, data, and equipment (for permanent employees).

  • Flex it Up Program – Extra days off, unpaid leave, flexible work model (when applicable).

  • Health and Life Insurance (for permanent employees), with the option to extend Health Insurance to your household under advantageous conditions.

  • Flexible Benefits Program.

  • Onboarding and initial training plan, continuous training platform, and Financial Literacy Program.

  • School Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks.

  • Birth Kit for your baby on the way.

  • Internal Mobility Programs to promote talent.

  • Flu vaccination, including administration (voluntary).

  • Somos Sonae program, offering psychosocial, financial, and legal support to employees.

  • Ergocoaching sessions.

  • Mental Health Promotion Programs and Nutrition Consultations.

  • Discounts and Partnerships Program with over 300 leading brands.

  • Free coffee and fruit at the workplace.

  • Competitive salary.

 

 

#BETTERTOGETHER #BETTERWITHYOU

 

MC Sonae D&I Commitment:
We work to create a work environment based on the richness of profiles and focused on uniqueness, ensuring that everyone feels respected, valued for their skills, and confident in the organization.

sonae.pt

 

 

We are a company made by everyone and for everyone. With a solid and inclusive foundation, MC keeps its focus on people, making life simpler for customers, employees, and members of the community. We create value through the contribution of all, innovate at every step, and lead closely, paying attention to each person’s qualities and needs. We have different stories and different ideas, but we share the same desire to grow and become the best version of ourselves. Everything we are, we achieve together, and there is nothing more inspiring than that.

 

We are looking for a Business Analyst to join our Process Assurance team at MC Digital, in Maia, and we believe we will be #betterwithyou!

 

You will play an active role in initiatives that contribute to the development of our retail business, working closely with various areas of the company and acting as a change agent through business-driven technological initiatives.

 

We count on you to…

  • Lead initiatives that ensure our processes are fit for purpose and meet all necessary execution requirements;

  • Develop plans to identify and resolve non-conformities, ensuring the smooth operation of processes;

  • Lead discussions with different areas of the company to promote continuous improvement and evolution of the solutions that support processes, using Lean or Six Sigma methodologies;

  • Collaborate with technical and management teams to ensure the adoption of best practices in process execution.

 

 

So, bring with you… 

  • A university degree, preferably in Information Systems, Management or Industrial Management;

  • Experience in business process management, development, and continuous improvement;

  • Excellent analytical, project management, structuring and strategic problem-solving skills;

  • Ability to manage multiple tasks in a dynamic environment;

  • Intellectual curiosity and proactivity;

  • Excellent oral and written communication, as well as presentation skills;

  • Experience in the retail sector will be considered an advantage.

 

 

What you will find…

  • A collaborative work environment.

  • A dynamic team.

  • Career progression and internal mobility opportunities.

  • A cohesive company, recognized in the retail sector.

 

 

What we have for you…

Meal allowance in cash or Cartão Dá (whichever is more advantageous for you).

  • Telecommunications plan with voice, data, and equipment (for permanent employees).

  • Flex it Up Program – Extra days off, unpaid leave, flexible work model (when applicable).

  • Health and Life Insurance (for permanent employees), with the option to extend Health Insurance to your household under advantageous conditions.

  • Flexible Benefits Program.

  • Onboarding and initial training plan, continuous training platform, and Financial Literacy Program.

  • School Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks.

  • Birth Kit for your baby on the way.

  • Internal Mobility Programs to promote talent.

  • Flu vaccination, including administration (voluntary).

  • Somos Sonae program, offering psychosocial, financial, and legal support to employees.

  • Ergocoaching sessions.

  • Mental Health Promotion Programs and Nutrition Consultations.

  • Discounts and Partnerships Program with over 300 leading brands.

  • Free coffee and fruit at the workplace.

  • Competitive salary.

 

 

#BETTERTOGETHER #BETTERWITHYOU

 

MC Sonae D&I Commitment:
We work to create a work environment based on the richness of profiles and focused on uniqueness, ensuring that everyone feels respected, valued for their skills, and confident in the organization.

Apply now »