We are a company for everyone and by everyone. With a solid and inclusive foundation, MC remains focused on people, making life simpler for customers, employees, and community members. We create value with everyone’s contributions, innovate at every step, and lead closely, mindful of each person’s qualities and needs. We have different stories and different ideas, but we share the desire to grow and reach the best version of ourselves. Everything we are, we achieve together. And there is nothing more inspiring than that.

We are looking for a SHIFT SUPERVISOR (M/F) to join our GO NATURAL team at CASCAIS SHOPPING, and we believe we will be #betterwithyou
At Go Natural, we bring back the authenticity that only everything natural can offer, serving meals full of flavor and freshness. A great variety of balanced options that result in nutritionally balanced and environmentally conscious meals. It’s natural to love eating well!

We count on you to…
Shift Coordination: Ensure operational management during your shift, guaranteeing that all areas of the restaurant function efficiently and harmoniously. You will be the point of reference for the team, leading by example and motivating everyone to achieve their goals.
Customer Service: Provide excellent service focused on customer satisfaction and loyalty. Great service is essential to create memorable and lasting experiences.
Team Training and Support: Train and guide new team members, promoting a collaborative work environment and ensuring that all team members know the procedures and quality standards.
Problem Solving: Be prepared to handle unexpected situations that may arise during the shift, resolving conflicts and making decisions that ensure customer satisfaction and operational efficiency.

Bring with you…
Passion for Hospitality: Passion for the hospitality field is fundamental for providing memorable experiences to our customers and contributing to a positive work environment. If you enjoy working in a team and interacting with customers, this is the place for you.
Technical/Professional Training: We value candidates with training in hospitality or restaurant management, which provides the necessary skills to perform your duties effectively. Solid training helps ensure that you understand operational processes, kitchen techniques, and essential food hygiene and safety standards for success on our team.
Team Management Orientation: As a Shift Supervisor, you will be a leader who motivates and guides the team. Your ability to manage and inspire the team is essential to create a collaborative and productive work environment. We expect you to have effective communication skills, the ability to resolve conflicts, and the skill to delegate tasks fairly and efficiently.
Technical Knowledge: Knowledge of Office tools is an asset, as it will allow you to perform administrative tasks such as managing schedules, sales reports, and inventory. Additionally, familiarity with Winrest software (preferred) will help you manage operations more effectively, ensuring that workflow is optimized and all processes are correctly followed.
Resilience and Precision: The restaurant environment can be challenging, especially during peak hours. The ability to stay calm under pressure, combined with rigor in operations and attention to detail, will ensure that all services are delivered at the highest quality. We expect you to have a constant focus on excellence and continuous improvement, not only for your role but also for the entire team.

What you’ll find…
Collaborative Work Environment - A collaborative space where your contribution is valued and where you’ll have the opportunity to learn and develop your skills.
A Dynamic Team - You’ll work with a motivated team dedicated to excellence, in an environment that promotes innovation and quality.

What we offer…
•    Meal Allowance in cash or on a Dá Card (whichever is more advantageous for you)
•    Telecommunications Plan with voice, data, and equipment for full-time employees
•    Internal Mobility Programs for talent promotion
•    Health and Life Insurance (for full-time employees), with the option to extend Health Insurance to family members on favorable terms
•    Onboarding and Initial Training Program, Continuous Training platform, and Financial Literacy Program
•    Educational Awards and Merit Scholarships for employees' children (regular and inclusive education), as well as Holiday Programs during school breaks
•    Newborn Kit for the baby on the way
•    Flu Vaccine, including administration (voluntary participation)
•    Somos Sonae Program, providing psychosocial, financial, and legal support to employees
•    Mental Health Promotion Programs and Nutrition Consultations
•    Discount and Partnership Program with over 300 leading brands
•    Competitive Salary

If you have the profile we’re looking for and are ready to make a difference in our restaurant, send us your application and join us to create memorable experiences for our customers!
#BETTERTOGETHER #BETTERWITHYOU

MC Sonae D&I Commitment: We work to create a workplace rooted in a wealth of profiles and focused on individuality, ensuring that everyone feels respected, valued for their skills, and confident in the organization.