We are a company for everyone, inclusive and supportive. With a solid foundation, MC stays focused on people, aiming to make life simpler for customers, employees, and community members. We create value through everyone’s contributions, innovate at each step, and lead closely, attentive to each person’s strengths and needs. We come from different backgrounds and hold unique ideas, yet we share the desire to grow and reach the best version of ourselves. Everything we achieve, we do together—and there’s nothing more inspiring than that.
 

We’re looking for a LEAD OPERATOR to join our team at Continente Bom Dia, and we believe we’ll be #betterwithyou.
 

Continente Bom Dia is our neighborhood supermarket brand, designed with a modern concept based on quality and exceptional customer service. Do you enjoy working with the public and have a passion for the food retail industry? We’re looking for people like you to join our team!
 

Here’s what you’ll do:
Support and develop the team: You’ll work alongside the team, promoting their growth and ensuring that everyone is aligned with operational goals.
Supervise the checkout process: You’ll oversee checkout operations, ensuring that all procedures and standards are followed for efficient, high-quality service.
Implement and optimize processes: You’ll play an active role in operational processes, identifying areas for improvement and contributing to operational optimization.
Coordinate the central checkout area: You’ll ensure efficient operation of the central checkout area, maintaining a high level of customer service in every interaction.
Analyze key metrics: You’ll monitor performance indicators like wait times, sales volume, customer satisfaction, and loss prevention, using this data to make informed decisions and implement process improvements.
 

Bring with you…
High school diploma: We value a solid educational background and seek candidates with foundational education.
Relevant experience: Experience in the field is appreciated, but adaptability and a motivation to learn and grow are what matter most.
Team management skills: We’re looking for someone with leadership skills who can motivate and guide the team to achieve outstanding results.
Proficiency in Office tools: Strong knowledge of Office tools is essential to help you manage and analyze operational data effectively.
 

What you’ll find…
A collaborative work environment: We prioritize an environment where everyone can share ideas and collaborate. Here, every voice is valued and encouraged.
A dynamic, united team: You’ll work with supportive colleagues, creating a friendly and collaborative atmosphere that fosters personal and professional growth.
 

What we offer…
•    Meal allowance as a subsidy or on a Dá Card (whichever suits you best)
•    Telecommunications plan with voice, data, and device for permanent employees
•    Internal Mobility Programs to promote talent
•    Health and Life Insurance (for permanent employees), with the option to extend Health Insurance to family members on favorable terms
•    Onboarding and initial training plan, Continuous Training platform, and Financial Literacy Program
•    Academic Awards and Merit Scholarships for employees’ children (for standard and inclusive education) as well as Holiday Programs during school breaks
•    Newborn Kit for the new baby on the way
•    Flu vaccine, including administration (optional)
•    Somos Sonae Program offering psychosocial, financial, and legal support for employees
•    Health Promotion Programs and Nutrition Consultations
•    Discount and Partnership Program with over 300 major brands
•    Competitive Salary
If this sounds like the opportunity you’re looking for, apply now and join our team!
 

#BETTERTOGETHER #BETTERWITHYOU
 

MC Sonae’s D&I Commitment:
We work to create a workplace based on a wealth of diverse profiles, focusing on individuality and ensuring that everyone feels respected, valued for their skills, and confident in the organization.