Thank you for your interest in this opportunity! Your application will only be considered complete after a digital assessment has been completed. At the end of your application, if you meet the necessary criteria for the position, you will receive a link to access the digital assessment in your registration email. This step is mandatory, as our recruitment process is based on skills assessment.

We are a company for everyone. With a solid and inclusive foundation, MC maintains a people-focused approach to making life simpler for customers, employees, and community members. We create value with everyone's contributions, innovate at every step, and lead collaboratively, attentive to each person's strengths and needs. We have different stories and different ideas, but we share the desire to grow and become the best version of ourselves. Everything we are, we achieve together. And there's nothing more inspiring than that.

With a wide range of coffee, pastry, bakery, and light meal options, BAGGA is the tastiest choice for every moment and time of day. From north to south of the country, there is always a BAGGA around the corner, with a modern and welcoming atmosphere to add flavor to your breaks!

So, if you want to be part of this team and take on new challenges, we're looking for you!

We are looking for an OPERATIONS MANAGER for our BAGGA team and we believe we will be #betterwithyou.

We're counting on you to…

• Ensure the implementation and monitoring of operational projects and initiatives in BAGGA stores, ensuring their execution in accordance with the guidelines defined by the Operations Department.
• Promote effective communication between the structure and store teams, ensuring the correct dissemination of information, best practices, and operational procedures.
• Support the definition and execution of collaboration protocols with partner entities, ensuring their application in store operations.
• Monitor the implementation of processes and identify opportunities for continuous improvement, contributing to the efficiency and consistency of operations.
• Collaborate with multidisciplinary internal teams (Legal, Marketing, Human Resources, etc.) to implement initiatives that impact stores.
• Monitor operational indicators and propose corrective actions that enhance quality and the in-store experience.

Bring with you…

• Higher Education (preferred) - Higher education in areas such as Management, Marketing, or related fields, which provide a solid foundation for facing the challenges of management and leadership in a retail store.
• Management and Leadership Skills - We are looking for someone with the ability to inspire and lead teams, who stands out for their communication skills, conflict management, and the ability to motivate the team to achieve common goals.
• Previous Experience in Similar Roles - We value experience in management positions in the retail sector or in sales areas, as it provides a practical understanding of operations and the daily challenges of store management.

What You'll Find...

• Collaborative Work Environment - We value the exchange of ideas and cooperation among our teams. We work to foster an environment where everyone feels valued and motivated to contribute, ensuring that diversity of opinions and ideas is respected and encouraged.
• Dynamic Team and Culture of Innovation - By joining note!, you'll be part of a young, dynamic, and motivated team, where each employee brings unique skills and abilities. We encourage innovation and continuous learning, so we can face challenges with creativity and find original solutions.

What we have for you…

• Food Allowance in cash or on a Dá Card (whichever option is most advantageous for you)
• Telecommunications Plan with voice, data, and equipment for permanent employees
• Internal Mobility Programs for talent development
• Health and Life Insurance (for permanent employees) with the possibility of extending the Health Insurance to the family with advantageous conditions
• Onboarding and Initial Training Plan, Continuing Education Platform, and Financial Literacy Program
• School Awards and Merit Scholarships for employees' children (regular and inclusive education), as well as Vacation Programs during school breaks
• Birth Kit for the upcoming baby
• Flu Vaccine including its administration (voluntary enrollment)
• Somos Sonae Program, providing psychosocial, financial, and legal support to employees
• Mental Health Promotion Programs and Nutrition Consultations
• Discount and Partnership Program with over 300 leading brands

#BETTERTOGETHER #BETTERWITHYOU