Universo is a financial institution leader in the issuance of credit cards in Portugal (“Cartão Universo”) with more than 1 million customers. It has the goal of disrupting the banking industry in Portugal by innovating in the area of consumer payments, credit and insurance.

Our clients are the stars that set our course and make our work shine.

Want to be part of our Universe?

We are seeking a Data Governance & Quality Manager to lead and strengthen our data governance and quality practices across the organization. This role is critical to ensure that our data is trustworthy, secure, and fit for both regulatory and business use. The Manager will coordinate the implementation of governance frameworks, oversee data quality controls, and work cross-functionally with business data owners to investigate and resolve data-related issues.

You will be responsible for:

• 1. Data Governance

  • Maintain and evolve data governance policies, procedures, and operating models (aligned with DAMA-DMBOK).
  • Promote and embed data ownership, stewardship, and accountability across the organization.
  • Coordinate the work of data stewards and support data owners in fulfilling their responsibilities.
  • Organize and lead data governance forums and working groups.

  2. Data Quality

  • Define and implement data quality control frameworks, including proactive and reactive checks.
  • Monitor and report on data quality KPIs across operational and analytical environments.
  • Lead data quality remediation initiatives and ensure long-term preventive actions are adopted.
  • Evaluate and improve data quality tools, rules, and methodologies.

  3. Incident Management & Cross-Functional Collaboration

  • Coordinate root cause analysis and resolution of critical data issues.
  • Act as a liaison between data owners, the data engineering team, IT, and business functions.
  • Ensure traceability, accountability, and follow-up in incident management.
  • Support compliance alignment in collaboration with the DPO.

If you have:

• Bachelor’s or Master’s degree in Information Systems, Data Management, Business Administration, or similar.
• 3+ years of experience in data governance, data quality, or a similar field.
• Experience in the financial services industry, particularly payments or credit, is a strong advantage.
• Strong understanding of data lifecycle, governance frameworks, and quality practices.
• Familiarity with regulatory data requirements (e.g., GDPR, BCBS 239).
• Proficiency in tools and concepts such as data lineage, metadata management, and business glossaries.
• Excellent communication, coordination, and documentation skills.
• Fluence in Portuguese and English.

Nice to have:

• Experience with governance platforms (Purview).
• Understanding of Databricks, SQL, and modern data platforms.
• Familiarity with BI/reporting tools and data visualization concepts.

If you are:

• Proactive and curious
• Team-oriented and a clear communicator
• Organized and goal-oriented
• Reliable and ambitious

What we offer:

• A key role in shaping the data governance culture of a fast-evolving financial company.
• The opportunity to work cross-functionally and gain visibility across business and technology areas.
• Direct influence on business-critical data practices in a regulated and strategic sector.
• Flexible working model (hybrid).
• A collaborative, people-centric work environment focused on innovation and improvement.

We aim for greatness and boldness. We want to achieve the extraordinary, bringing your full self to what you do.

If you believe you can be a part of our Universe, please submit your CV.